support

Customer Support:

For installation or billing issues please contact our customer service via email: support-rw@softcity.com

License Key Lookup:

Can’t find your license key? Use our online lookup: https://www.safecart.com/purchase-lookup/

Frequently Asked Questions

I purchased Express Uninstaller but am being returned to the website to purchase the product again

Please activate Express Uninstaller:
1. Open Express Uninstaller (if not already open).
2. Click the settings icon (upper right corner of program).
3. Click Register.
4. Enter the License Key you received via email.
5. Click Activate Now.
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License key does not work

Make sure you are entering your correct license key.  Receipt numbers are sometimes mistaken for license keys.  Please re-check your order information email for your correct license key. Some helpful tips regarding your license key:
1. Copy (Ctrl + c) and paste (Ctrl + v) of your license key is recommended.

2. The correct license key format for Express Uninstaller is:
XXXX-XXXX-XXXX-XXXX-XXXX (five series of four characters).

3. If you’ve check the above and your key still does not work, please contact support at above email for a new key.

How do I uninstall Express Uninstaller?

Windows XP, Vista, 7 and 8:

  1. Close Express Uninstaller (if open)
  2. Click Start > Programs > Express Uninstaller
  3. Click ‘Uninstall Express Uninstaller’
  4. Click ‘Yes’ to continue with Uninstall and ‘OK’ when complete

Windows 10:

  1. Close Express Uninstaller (if open)
  2. Click Start
  3. Scroll down to Express Uninstaller
  4. Click the down arrow next to Express Uninstaller
  5. Right click on Express Uninstaller
  6. Click Uninstall
  7. Control Panel will open – click Express Uninstaller
  8. Click Uninstall
  9. Click Yes to complete Uninstall